thanks I will try!
So the screen did come back for a few days, so I cancelled my order to get a replacement at the dealer. Several days later the screen went black with some vertical and/or horizontal lines on the screen.Had a very similar problem.
Head unit screen went blank. Touchscreen, radio still work, just seems display quit. Strange.
Cause? Took it to a dealer to have an ECM update, wasn't working when picked it up, but dealer denies any responsibility. "These things happen." No warranty.
Tried reset button (up to 30 sec, multiple times. Checked fuses. Removed positive battery connect for 30 mins.
It did come back the next day, but then quit again and display hasn't worked since.
Thanks. We'll try that. What tools do you recommend for removal? I haven't done it, but am comfortable with doing it.Since you've done the front panel reset, and removed power and the issue hasn't been resolved, about the only thing left at this point is to remove the unit, pop the cover off and try reseating the display connectors. You mentioned lines through the display, so this might be the reason. Not really hard to do. I did mine 2 years ago (I dismantled to clean the display) but didn't take any pictures sadly. There is one, and possibly 2, long thin ribbon style connectors that might be worth doing. There is a plastic cover on the connector that you pop up (similar to connectors inside a laptop), and the connector should release, then simply reposition the connector and push down the plastic cover again. Easier with smaller hands.