I have a 2019 veloster turbo and the door won't open from the outside. The door is unlock and I can open the door from the inside.
That it can open from the inside is no indication. Put a new battery in the fob would be my first inclination.
Guys, I believe Adavid is saying the outside door handle is broken is won't physically unlatch the door. He said it's unlocked and the inside door handle will open the door.The key fob has a key hidden inside. Use the physical key and then replace the battery in the fob. And, btw, welcome Adavid!
Have you had snow/ice/freezing temps lately? I ask this because we just got hit, and though I was able to open the door when I left the house, later that morning I was not able to. Turns out some ice was preventing the handle from fully opening, ever so slightly. Same as you, was able to open from inside.
That happened to mine this morning too but the temperature did dip to 22 so it may be ice related like the other posts said. I'll have to see if it occurs on another icy morning but it sure did provide me with a wake up!
So like others in this thread, it turns out this wasn't the resolution for me either. I am in Michigan as well, and during the streak of cold days we had last week, each of those days I could not open the drivers door from the outside first thing in the morning. Later in the day it would work fine. This is a temperature related thing, and it's pretty darn annoying. With the warmer (~30 degree) mornings lately it hasn't been an issue.Have you had snow/ice/freezing temps lately? I ask this because we just got hit, and though I was able to open the door when I left the house, later that morning I was not able to. Turns out some ice was preventing the handle from fully opening, ever so slightly. Same as you, was able to open from inside.
Mine worked fine until the did the recall. The next day I had issues. Never had an issue before. I agree that the recall is the cause.I have a 2019 turbo ultimate and this happened to me last week. My car was in my unheated garage and outside temp was about 15F overnight. At around 12:30 pm, I could hear driver's door unlocking (so it's NOT the fob battery) but, when I pulled on the door handle, the door would not open. Tried several times. Went around to passenger side, no problem opening door, climbed across stick shift, and was easily able to push driver's door open from inside. Drove the car for about 15 minutes, got out through driver's door, closed door and tested it -- it would not re-open. Spent a couple hours in the restaurant and when I came out, I could open door normally. Temp was probably up around 25F. Have had no problems since but the temps have been a bit warmer.
But, I had this car all of the winter of 2018-2019 and we had temps down to as low as -5F and I never had this problem!
I did have the safety recall work done on the driver's door latch mechanism a few months ago and I do suspect that this new problem is related to that work. How to prove it is the question. At this point, I am waiting for it to happen again at which time I will try to drive to my dealer immediately.
I would like to believe the dealer would use a lubricant that won’t be affected by freezing temperatures when doing the work, but that may not be the case. I have been in contact with Hyundai over the doors not opening and was told it was a known issue that they are working on.Good protection from ice in the locks is spraying some silicone spray (or WD-40) in the locks. Usually before the temps get below freezing but again during the winter as well.
It’s been happening more. Twice since the lastI’m betting it’s some sort of computer glitch. Same exact thing happened to my 2019 VT a couple weeks ago. It has only happened once and it was not wet or freezing that day. Upper 40’s and sunny.