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Thread: On going MT clutch issues - anyone else had these issues?

  1. #1
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    On going MT clutch issues - anyone else had these issues?

    I have a 2014 Veloster Turbo with a manual transmission with about 34K miles on it. From the very beginning I noticed that the clutch had a strange issue. It works fine 95 of the time, but every once in a while, when the clutch is depressed, it goes down to the floor without any resistance, but you can still change gears. When you put it into gear and release the clutch, the pedal does not follow your foot out. It waits for a second and then kind of pops, and then comes back out. This only happens when going from 3rd to 4th. It happens at low and high RPMs. Now the weird things is that it always happens in the same spot in the road. So I always know when it is going to happen.

    Once, and only once, the pedal stuck to the floor at a stop sign and I could not shift at all. Had to pull up the pedal with my hand and then it worked correctly.

    Took it to a dealer and they said they got it to duplicate the issue (after 2 weeks of having it). They replaced the Master cylinder and said it was fixed. The clutch did the same thing as before in the same spot in the road on the way home from the dealer.

    I have now taken it to another dealer. They had it for 1 week and said they couldn't duplicate the issue. I drove the tech to the spot where it happens and repeatedly had the issue and the tech had the issue while he drove it as well.

    The dealer said they had no idea how to fix it, so they brought in a Hyundai engineer in from Dallas to look at it. They decided to replace the slave cylinder in the transmission. So, after having the car for 3 1/2 weeks, they said it was fixed.

    I drove it home that evening and it did the same thing at the same spot. Circled around, and it repeatedly happened. I drove it the next day to make sure, and I noticed that there is a whine coming from the transmission at speed now ( very noticeable at 50-80 MPH) that was not there before. I verified it was not tire noise and the noise follows the tach.

    I took it back to the same dealer that evening, which was last Friday. They again said they have no idea how to fix the clutch issue and they don't know what the new noise is, so they said they brought in a Hyundai engineer from California to look at it. They called today to said they think replacing all the hoses running to the master and slave cylinders will fix it, but they aren't sure. They also have not identified what is causing the new noise and it has been there for a week so far.

    So does anyone have any ideas what would be causing the clutch to do that in the same spot in the road every time. Since I know when it will happen, if I delay shifting for when I normally would, it doesn't happen. I would appreciate any ideas all of you have.

    Thanks.



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  3. #2
    Senior Member RSpec's Avatar
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    That's weird as F*ck. is the spot in the road bumpy...slick...downhill...uphill etc? Have they looked at maybe the cable the clutch is connected to? I'm not sure I'm beat. That's so odd.
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  4. #3
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    One section of road is smooth and flat. The other is uphill after a curve, which is the one I hit at higher RPMs. Both sections of road are in good condition.

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  6. #4
    Senior Member 13velosteraf's Avatar
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    You should test drive another one in that same spot to see if it happens in a different car or if it's just in yours.
    Last edited by 13velosteraf; 09-24-2015 at 08:16 PM.
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  7. #5
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    I have tested another one exactly the same as mine and it does not do the same thing.

  8. #6
    Senior Member JGunz18's Avatar
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    Check this Thread out. I had a very similar issue. They changed my Master Cylinder & I told them it was the slave cylinder. They ended up changing the slave cylinder & I never had the problem again. https://www.veloster.org/forum/105-hy...going-bad.html




  9. #7
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    Thanks JGunz18. I read through your posts before I started this one. They have already replaced the slave and it hasn't corrected the issue. Replacing the slave is what introduced the new transmission whine as well. They are supposed to be replacing the hoses today, so I will keep everyone informed.

  10. #8
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    Try turning off your traction control and drive the road. see if that solves the problem
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  11. #9
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    I will look into that when I get the car back.

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    Update to the issue - Got the car back from the dealer and was driving it for 1 week. Still had the clutch issue at the same locations, but was not quite as noticeable. I was taking a scenic route home and had to break in a right hand turn coming up to a stop sign. Clutch when to the floor with no resistance and stuck to the floor and I could not shift gears. I had to pull the pedal back out with my hand and then it worked correctly. This is the second time for it to stick to the floor, so it is now back at the same dealer for the 3rd time. After talking to the service manager for a while, we noticed that it always does it after or in the middle of a right hand turn, so that is what they are going to start focusing on as a cause, but they do not currently know what could be causing it. Has been at the dealer for 5 days now with no updates.

  13. #11
    Senior Member Aloha_From_Bradley's Avatar
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    How many times have you had the car into the shop now? After the 3rd time, the dealer is required to have Hyundai's corporate office involved. This would be the first step in a lemon case. You will be without the car for awhile if you decide to go this route, but it may be worth it if you want a new car. The company will have to buy the car back if you meet certain parameters. It's a pain in the ass, and each state has it's own laws, but I wouldn't deal with the BS if I were you. You may have too many miles at this point, but it may be worth a shot.

    The only reason the clutch would stay on the floor is because of a hydraulic issue. Either you have a leak, or your slave cylinder is bad. You would notice if your master cylinder was bad because you would have leaking somewhere, most likely near the firewall near the top of the clutch arm where the seals are. You would also be loosing clutch fluid. You should stick your head under the foot well with a flashlight and look to see if there are any wet spots against the firewall where the seals are at, or leaking of any kind. This will just help with building your case. If the slave is bad (which I know you already had replaced) then it can also cause these types of issues to happen. Either way there is a bad component of some kind.

    I don't put up with the dealer. I drop my car off, demand a loaner, and tell them to call me when the work is done right. It really is that easy.





  14. #12
    Senior Member JGunz18's Avatar
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    Quote Originally Posted by Unclesmitty View Post
    Update to the issue - Got the car back from the dealer and was driving it for 1 week. Still had the clutch issue at the same locations, but was not quite as noticeable. I was taking a scenic route home and had to break in a right hand turn coming up to a stop sign. Clutch when to the floor with no resistance and stuck to the floor and I could not shift gears. I had to pull the pedal back out with my hand and then it worked correctly. This is the second time for it to stick to the floor, so it is now back at the same dealer for the 3rd time. After talking to the service manager for a while, we noticed that it always does it after or in the middle of a right hand turn, so that is what they are going to start focusing on as a cause, but they do not currently know what could be causing it. Has been at the dealer for 5 days now with no updates.
    WTF....Has to be the Slave or Master cylinder...Can't be anything else. Unless you have a leak, but the leak would be visible. If it continues to happen #lemonlawthatbitch




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    Ok...time for another update. Dropped it off for the 4th time and the dealer had it one day short of a month and during that time, they were able to repeatedly re-create the issue. They say this is now the 3rd time Hyundai corporate has sent down an engineer to look at it and the engineer said he now thought it was the spring actuated pressure damper that is downstream of the clutch master cylinder. He thought that the spring sticking could be causing the issues. I asked if they were also going to replace all the other items that haven't been touched yet because I was not going to give them a 5th chance to fix it. They were very sure this was the issue, so the parts were ordered.

    They replaced the entire clutch pedal assembly, the Master cylinder (again), the pressure damper and the hydraulic line into the transmission, which apparently had not been replaced on the third visit. They drove it for another half day before telling me it was ready.

    Picked it up last Wednesday and Hyundai corporate called on Friday to ask how it was driving. Since we have had all the rain here in Texas, I wasn't able to test it the way I wanted to in just 2 days, and the dealer and I agreed on a 2 week test period before we would say it was fixed.

    Nice weather on Monday of this week, so I took the scenic route home and got to the stretch of road where it happens and the clutch did the same thing and then proceeded to do it 2 more times on the way home. So I called the dealer on the way home to tell them is still isn't fixed.

    I let them know that at this point I expect a new car or a complete buy back of this one, so they forwarded all the service records to corporate Tuesday morning. I haven't heard anything yet and the one message I left at the corporate offices on Tuesday morning has not been returned.

    And just to answer the question from above, I have been checking for hydraulic leaks since this started, and I haven't found a single one.

    Thanks for all the comments and suggestions. I will keep everyone informed on the outcome. The dealer in Round Rock has been great so far.

  16. #14
    Senior Member JGunz18's Avatar
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    Wow....Unbelievable! Thanks for the update. Let us know the outcome



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  17. #15
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    I helped a member go through all this before.. My finally told him it was the pressure plate. He was a Kia Master Tech and told me i was nuts and there was no way... Long story short, it was the pressure plate. Sounds like they went through the steps.. First check for leaks, Bleed clutch, change slave/master, next is to pull tranny and check all components. Its rare for the pressure plates to fail or cause issues but ive seen it on this platform more than once. The sad part is not even the MASTER techs know this.. Hope this helps.. This would explain the noise as well... I would insist they pull the tranny

  18. #16
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    So here is the final update. Took it back to the same dealer and they said they would not give me a loaner unless I agreed to allow them to work on the car, so they got their 5th attempt. They replaced the clutch housing, clutch pedal (again) and the pressure plate. I drove it for about 200 miles and it started doing the same thing again. I immediately called the service manager to tell him I was bringing it in again, but I was told not to bring it in because Hyundai would not authorize a rental until they could verify that the issue was still occurring since they feel they have replaced every part that could be the issue, even thought they don't know what is causing the issue.

    The dealer offered me a trade in, but it was very low since they had to factor in the known mechanical issues, even though they claimed it was corrected. After several non-helpful calls to Hyundai and the dealer, I filed a complaint with the BBB Autoline the second week of December. After all the hassle, Hyundai offered to buy back the car using the Texas Lemon Law formula. Once I got through all the BBB red tape and Hyundai agreed to buy it back, everyone was very helpful. It isn't a quick process, but I finally have a signed agreement and I turned the car over to them last Saturday.

    Thanks to everyone for all the suggestions and I hope no one else has to go through all this.
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  19. #17
    Senior Member lobstah24's Avatar
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    I really would like to know what they do with the car.
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  20. #18
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    I have a 2013 and I am having identical issues. I have had it to the dealer multiple times. It seems to happen at random though.
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  21. #19
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    I too have a 2013 turbo and have recently experienced a collapse of the clutch pedal. The second alarming event took place while i was driving it on May 27, 2017, I attempted to change gears and the pedal collapsed to the floor. Thank God i didn't panic and was able to coast the vehicle into a gas station. Earlier this month I reported the clutch pedal failure to Hyundai Corporate @ 800-633-5151, case#10248193. Since this defect has a potential to cause an accident I'm in the process of reporting it to traffic safety administration (NHTSA) 888-327-4236. Its been a great car up until this incident occurred. Very disappointing.

  22. #20
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    Any updates on this issue? I have a 2016 veloster rspec with same issues. About to bring it in to the dealer. Hoping warranty will still cover if its the master or slave cylinder.

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