I bought my 2012 Veloster Auto/Dual Clutch in Rome, Ga in Jan.
Overall I really like my car and its really cute, but I’ve had some issues that have really upset me.
After about a month of ownership…
I get off work at midnight and go out to my car and it is dead. Completely dead. The keyfob won’t unlock the doors, so I manually unlock them, no lights, no sounds and obviously won’t crank. So, my boss jumps it for me and we check to make sure the alternator is charging it and the meter says that is fine. So, I decide to drive home and call Blue Link. I get in the car and it says that all the doors are ajar and the interior lights won’t go off. So, after double checking all the doors and hatch I drive home with the lights on and call Blue Link. They say that all they can do is have it towed. Well, its midnight and I’m an hour from the dealership so I think that wouldn’t help. So, I drive it around for a while to charge some and then go home. I pull in the driveway and when I turn it off and lock the doors it sounds lifeless again. (except for the interior lights that won’t go off) Tired and frustrated I leave it for the night.
The next morning I call the dealership. After waiting around I decide to just get it to start up and drive it down there. I go out to the car and it cranks right up like nothing ever happened. So, I drive it to the dealership and tell them what happened. They run tests on it for hours and tell me that they can’t loan me a car or give me a rental even if they have to keep it overnight! I’m furious about this so I wait. They don’t find anything wrong with it. So, they proceed to tell me that I must have left a light on or something plugged in. I don’t plug anything into my car and the lights all go off automatically for this reason and besides I didn’t have any interior lights on when I drove to work-it was daylight. Anyhow, they continue to insist this. So, I have them wash the car for me at least because I’m furious. They give me the paperwork and tell me if it happens again to not try to start it but to have it towed and they will then be able to tell whats wrong with it-like I did something wrong. Towed? At midnight? When they are closed and I’m an hour away and will be left without a car? Are you kidding? Hello! Its not my fault my car was dead when I got off work at midnight! They then insist that I be careful not to leave any interior lights on like I’m a child. I’m furious, but I leave and hope that this is just a fluke.
So now its about a month later and the yellow “engine malfunction” light is on. I don’t know what this could mean and haven’t had any other messages come up. I haven’t called blue link yet, because I figured all they’d say is they can tow it, but I might call them and see if they can pull up any messages since I’ve seen some other posts in here that look like they should be able to tell what the malfunction is. I’m going to have to take off work again and take it in Monday and I’ll update this post. I’m really unhappy about it. If they don’t give me a rental car I’ll probably call Hyundai and may just call them anyway. I bought a new car so that I wouldn’t have these kinds of issues, because my old car kept breaking down and now I have the same problems and keep having to miss work because of a car.
Has anyone else had issues like this? The random dead battery really concerned me, especially since it seemed like a possible electronic issue.
(Side Note: This is also the reason I didn’t do the automated survey when they called over and over again a week or two after the purchase. I’d like for them to call me now to see my “satisfaction.” )