I'm so entirely frustrated with Hyundai and blue-link. I was actually looking forward to trying out some of the blue-link features, to decide if I wanted to keep it and what tiers I would get.
It was working briefly when I drove home, I hit the blue-link button and asked to navigate to a specific address, which it downloaded to my Nav unit after a minute or two...not to mention it had to ring 5 times before an AUTOMATED machine picked up...it would have just been faster to type the address into the nav unit. I also opened up the iPhone app, logged in, and tried the remote start function, which took longer to start my car than it would have for me to take a shower, get dressed, go outside, crank the car, and come back inside.
So then after a day or so, it quit working. I logged into MyHyundai for the first time changed my password and pin (took several attempts, the site kept crashing). I tried Firefox, Chrome, and IE, and they're all buggy. So finally yesterday I started calling Blue-Link, they tell me they have no record of me, even though the dealer said he set it all up for me. They say I need to login to MyHyundai, go to 'blue-link subscription maintenance', fill out the info, and I'll be fine. Oh, except the SITE DOESN'T WORK, and they don't know when it will be back up.
So I try again today, I login in, click the button, it redirects me to the home page, I try a couple more times, and I get in, but then I'm prompted with:
We are unable to complete your request because the vehicle owner information is not available. Please contact Blue Link Support at 1-855-225-8354 for more information."
So I call the friggin' number, so the Blue-Link people say the problem is on the Hyundai side, that they need to clear out my vin-number (even though it shows on the website). So they transfer me, and Hyundai says they're crazy and their website just isn't working right, so they're transferring me back.
After over 45 minutes, they tell me to delete the car from MyHyundai and readd it, then register. So I'm in the process of that right now, but still, this is NOT making me want to renew the subscription.
Why have a remote start if it takes forever for it to work anyway...